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LSDefine

Simple English definitions for legal terms

soft sell

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A quick definition of soft sell:

Soft sell is a way of selling things that is gentle and polite. It is done with honesty and respect for the customer. This is different from hard sell, which is more forceful and pushy. Soft sell is a professional and sincere approach to sales.

A more thorough explanation:

Definition: Soft sell is a sales technique that involves a gentle and subtle approach to persuade customers to buy a product or service. It is characterized by sincerity, professionalism, and a non-aggressive attitude. Unlike hard sell, which uses high-pressure tactics, soft sell aims to build a relationship with the customer and create a positive buying experience.

Examples:

  • A salesperson at a clothing store who suggests a few outfits that would look good on the customer, but doesn't push them to buy anything.
  • A real estate agent who provides information about a property and answers questions, but doesn't pressure the potential buyer to make an offer.
  • A car salesman who offers a test drive and explains the features of a vehicle, but doesn't use aggressive sales tactics to close the deal.

These examples illustrate how soft sell involves a more relaxed and customer-focused approach to sales. The salesperson or agent provides information and guidance, but ultimately allows the customer to make their own decision without feeling pressured or manipulated.

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