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Simple English definitions for legal terms
Secret warranty program
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A quick definition of Secret warranty program:
A secret warranty program is when car makers fix certain parts of a car for free if they know that those parts often break, even if the car's warranty has expired or there hasn't been an official recall. They don't usually tell people about this program, so it's a secret.
A more thorough explanation:
A secret warranty program is when car manufacturers fix certain parts of a car for free, even if the car is out of warranty or there is no official recall. These repairs are usually for parts that are known to be faulty in a specific make and model of car. The program is called "secret" because it is not widely advertised to the public.
For example, let's say that a certain type of car has a problem with its transmission. The manufacturer may offer to fix the transmission for free, even if the car is out of warranty, because they know that this is a common problem with that particular make and model.
Another example could be a car that has a problem with its air conditioning system. The manufacturer may offer to fix the problem for free, even if the car is out of warranty, because they know that this is a common problem with that particular make and model.
These examples illustrate how a secret warranty program works. The manufacturer identifies a common problem with a particular make and model of car, and offers to fix the problem for free, even if the car is out of warranty. This helps to keep customers happy and loyal to the brand, even if they have experienced a problem with their car.